Policy for Refunds
BestDoctors is dedicated to offering top-notch medical care. However, our refund policy describes the circumstances under which a refund may be given if you are unhappy with our services.
- Refund Eligibility
Refunds could be given if if The promised services were not delivered.
You cancel a treatment or appointment within the allotted time.
Within seven days of the transaction, you ask for a refund even though you haven’t received the services or treatments.
We won’t give refunds in the following situations: Even if you didn’t show up for the appointment or finish the treatment, services have already been rendered.
You terminate services over the allotted period.
After a course of treatment has begun, you decide to alter your mind. - Making a Refund Request
Please provide your proof of purchase when contacting us by phone or email to obtain a refund. After reviewing your request, we will get back to you with our decision in 7–10 business days. - Refund Processing
Refunds will be sent to the original payment method within ten to fifteen business days of approval. Please be aware that processing timeframes at banks can differ. - Services That Are Not Refundable
Refunds might not be available for some services, including consultations, personalised treatments, and non-recoverable costs. At the time of purchase, these services will be described in detail. At any time, BestDoctors has the right to change this refund policy. This page will be updated with any changes, and your continuing use of our services indicates that you agree to the new terms.
- The Rights You Have
At any moment, you are entitled to view, amend, or remove your personal data. Please use the details on our website to get in touch with us if you would like to exercise these rights. - Modifications to the Privacy Statement
This Privacy Policy may be updated periodically by BestDoctors. Any modifications will be announced on this page, and you agree to the updated policy if you keep using our services after they have been made.